Helping dentists triage patients and optimise lead management

Get Ouch today and discover how our AI platform can transform your practice

Helping dentists triage patients and optimise lead management

Get Ouch today and discover hwo our AI platform can transform your practice

Why use Ouch

Increased Costs

Materials, staff salaries, compliance costs are constantly rising

Reduced Spending Power

Inflation and high interest rates mean patients are less inclined to spend

Small Businesses

Dental practices do not have the manpower for dedicated staff to handle leads follow up and complicated CRM systems

Legacy Software

Many of the Practice Management Software incumbents not suited to leads management meaning staff resort to trackers, email and other non-automated solutions

Mixed Practices

60-70% of UK Practices have NHS contracts and struggle to meet patient need with current NHS model


Patients are less loyal to their dentist and will shop around for elective treatment

What Does Ouch Do?

We provide a comprehensive suite of cutting edge digital and AI tools which will supercharge your practice's communication and efficiency. This can be broken down into the following categories:

AI screening of Dental Emergencies

Lead Generation

Lead Discovery from Existing Patients

Lead Qualification and Conversion

Campaign Monitoring

Delighting Patients

How Do We Do It?

AI dental chatbot powered by Ouch

Cutting Edge AI Bots

Embedded on any webpage with one line of code or shared by URL, our bots use the very latest AI and natural language processing technology.

With fully customisable colour schemes and calls to action; our bots will screen symptoms or cosmetics and generate detailed reports, capture new leads, answer FAQs, book appointments and inform website visitors what services you provide.

Never miss a lead again as the chatbot will give information and take down details of prospective patients 24/7.

Mobile App

A mobile app to effortlessly communicate with your patients through end to end encrypted chat, video and push notifications. Allow patients to easily complete digital forms, treatment plans, view and share special offers, check their symptoms and much more.

Customise the app icon and colours to your practice branding to offer your patients a first class experience.

Mobile app for dental practices
CRM system for dentists

Integrated Customer Relation Management

Our suite of AI and digital CRM tools will empower your dentists and your staff, facilitating efficient, world class care.

Never use a spreadsheet again as our leads management dashboard works with the app and chatbot to make managing leads a breeze. Features include automated folow ups, social media integration, SMS automation, email scheduling, digital forms, patient reviews, campaign reporting and much more.

Video chat

Video communication is baked into our system, allowing appointment scheduling, in-call note taking and simple follow up handling.

No external apps to download video calls can be accessed through the app or from the web browser.

Embedded video chats with your dentist

“I chose your practice for Invisalign because of the chatbot, it gave me immediate very personal advice about my suitability and options and your staff swiftly followed up”

CH, Patient

“Since using Ouch, we have increased our invisalign case by 45%”

Pedro Vicente, Practice Admin

“Ouch has changed the way we manage our tasks and saved us hours of admin work.”

The Park Dental Clinic, London

“Even my least tech-savvy patients can use the video consult tool, and with the notes and follow up for practice I save so much surgery time”

Dr Jena Al-Bazi, London

Case studies


Invisalign patient

  • Patient engaged with Ouch's Chatbot AI Smile Tool
  • Video Consultation booked
  • Full Assesement in person
  • Treatment carried out with mixture of face to face and video review
  • Post treatment follow up
Ouch dental practice platform case study

Facial aesthetics

  • Social media campaign linked to Ouch's lead management tools
  • Video Consultation
  • Treatment carried out at first appointment
  • Post treatment follow up / referral rewards
Dental CRM system


All our plans currently include a 7 day free trial

Chatbot Only

£150 / month

  • Chatbot embed (unlimited pages)
  • Leads capture
  • Symptom Checker
  • AI Knowledge Bank (5mb Storage Limit)
  • 1000 incoming messages / month
  • Basic Leads Management Dashboard (unlimited campaigns)
  • 14 day free trial

£250 / month

  • All in chatbot only
  • Mobile App
  • Full Leads Management Dashboard
  • Unlimited fully customisable digital forms
  • Up to 8 users
  • In depth reporting
  • Email automation
  • Video calls (6 hours/month)
  • 30 day free trial

Contact us

To discuss group plans and/or high traffic sites contact us on

Request a demo, we will work out the best plan for you and get you up and running in no time

Get in touch

Join the growing number of dental practices that use Ouch

"Ouch helps to fully understand and build great relationships with your patients"

Andrew Bain

Dentist and Founder of Ouch